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State officials tracking scam calls claiming to be from Google

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A Google sign is seen at a Best Buy electronics store in this photo illustration in Encinitas, California April 11, 2013. REUTERS/Mike Blake
A Google sign is seen at a Best Buy electronics store in this photo illustration in Encinitas, California April 11, 2013. REUTERS/Mike Blake

MADISON, Wis. (WSAU) -- A familiar scam is popping up in Wisconsin with a new coat of paint.

State officials have been getting complaints from both consumers and businesses that have been getting calls that supposedly come from Google. State consumer protection spokesman Jerad Albrecht says the call will try to see you something that doesn't exist. "Usually they'll tell the people they're from Google Maps or Google Places. They'll be trying to sell the people an advertisement. The problem it's a robocall and they call over and over and over again and it's making people terribly frustrated."

Albrecht says the best response upon getting any robocall is just to hang up. "If you press any of the buttons they suggest, in the case of these scam robocalls all you're basically doing is letting them know on the other end you're an active number." If you can, mark down the caller id number where the call came from as well.

Google is aware of the scam and Albrecht says they have some tips as well. "Google's got some messages as well on their website. They remind people that they never make any robocalls, they don't do that to sell products and services. And if you get any sort of call like that from google it is a scam. That alone should be a red flag."

ON THE WEB: https://support.google.com/faqs/answer/2952493?hl=en

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