GREEN BAY, WI (WTAQ) - A number of Wisconsin veterans have been stifled in their efforts to apply for special new driver's licenses.
The DOT says it's ready to start sending out the licenses on time on Monday -- but the Green Bay Press-Gazette says there's been confusion about the application process.
To qualify, veterans must get certification of their military status from the state Veterans' Affairs agency by going online as WisVets.Com, before going to the DOT for the licenses.
Kathy Marschman, the assistant deputy veterans' secretary, said the Web site was not clear at first about the certification process -- but that's been fixed. Now, she says the problem is an overload of phone calls to the state's call center.
Marschman says there have been more calls than expected -- around 300 a day.
The special driver's licenses display a military certification, as proof that veterans are eligible for discounts and other favors.
Jon Lidonne of the Outagamie County Veterans Service office said state officials gave him no official guidance on how to proceed.
The new licenses were announced with great fanfare on Veterans Day. Marschman says people shouldn't judge the process until after the licenses start going out on Monday.